TERMS & CONDITIONS

PureGlass, Inc. provides information and features on PureGlass.com subject to the following Terms and Conditions. If you visit or shop at PureGlass.com, you accept these terms and conditions.

Copyright and Ownership of Materials

All content include on this site, such as graphics, text, logos, images, button icons, digital downloads, data compilations, and software, is the property of PureGlass and protected by United States and international copyright laws. The compilation of all content on this site and all software used on this site is the exclusive property of PureGlass and protected by United States and international copyright laws.

License and Site Access

PureGlass allows limited license to access and make solely personal use of this site and not to change or modify any part of it without the express written consent of PureGlass. This license does not allow the resale or commercial use of this site or any part of the contents. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold visited or otherwise exploited for any commercial purpose without the express written consent from PureGlass.

Site Policies, Modification, and Severability

The policies contained on PureGlass.com govern your use of PureGlass.com.  PureGlass reserves the right to make changes to the site, policies, and these Terms and Conditions at any time.  If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Typographical Errors

In the event a product or item is listed at an incorrect price or with incorrect information due to a typographical error, PureGlass has the right to refuse or cancel any orders placed for that product listed at the incorrect price.  PureGlass has the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.  If your card has already been charged for the purchase and your order is cancelled, PureGlass shall immediately issue a credit to your credit card in the amount of the charge.

Links

This site may contain links to other sites on the Internet that are owned and operated by third parties.  You acknowledge that PureGlass is not responsible for the operation or content of any of those sites.

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell.  PureGlass reserves the right at any time after receipt of your order to accept or decline your order for any reason.  PureGlass reserves the right at any time after receipt of your order, without prior notice to your, to supply less than the quantity you ordered of an item.  All orders placed over $200.00 (U.S.) must obtain pre-approval with an acceptable method of payment, as established by PureGlass.  PureGlass reserves the right to require additional verifications or information before accepting any order.

Sales Taxes

PureGlass will automatically charge and withhold applicable sales tax for orders with billing addresses within the state of California.  For customers outside California, they will be solely responsible for any and all taxes applicable to their state for orders shipped to that state.  For promotions where we do not collect sales tax, PureGlass will pay the sales tax for those customers residing in California.  For all customers residing in other states, you will still be required to forward the applicable sales tax to your state as you would do for any orders you make outside of your own state.

Risk of Loss

All items purchased from PureGlass are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Jurisdiction and Venue

By using this site or placing orders with PureGlass, you agree that any legal action brought against PureGlass shall be governed by the laws of the State of California without regard to principles of conflict of laws, will govern these Terms and Conditions.  You also agree that the sole jurisdiction and venue for any litigation stemming from any use of this website, through orders made with this website, or through contact with PureGlass, shall be an appropriate federal or state court located in Santa Ana, California.

Returns Policy

Returns/Exchanges

PureGlass works hard in getting you the high-quality products you want the first time!  But, if you are unhappy with your product for any reason, we will be happy to accept any returns or exchanges provided that you adhere to the following guidelines:

You must email us at requesting an approval for any returns or exchanges.  Please email only. PureGlass will reply VIA email only with return or exchange instructions. PureGlass will not process any returns or exchanges without email authorization.

All returns and exchanges must be made within 30 days of initial purchase date.  Items must be unused, unopened, and in the same condition the items were in when they were received.  PureGlass reserves the right to examine returned items and determine whether or not to issue a refund for that item.  PureGlass is not responsible for any shipping charges for returning or exchanging any items.  All returns or exchanges will be done on a case-by-case basis. There is a 15% restocking fee for all returns.

Please contact us at for any questions concerning any returns or exchanges.

Shipping Info

PureGlass works very hard in providing the best overall value when it comes to sales through our online store.  As a part of this commitment, we do our best in providing the best possible shipping rates.  From time to time, we will even offer free shipping for some of our products in our online shop.  Due to the expensive nature of shipping blanks, we are unable to offer free shipping for blanks.

Rates quoted for online orders are subject to change upon our review.  There are certain hard to reach destinations where shipping companies will charge rates a great deal higher than our quoted shipping rates.  If that situation arises, we will contact you to discuss your order.  Also, rates for shipments to residential addresses are higher than commercial addresses.  This may also affect our shipping rates, and we may need to contact you if this situation arises before we accept your order.  We apologize in advance for any inconvenience this may cause.

Privacy and Security Policy

Your privacy is very important to us here at PureGlass.  We will not use any of your personal data that we collect during the process of orders or through any other interaction on our site unless you specifically give us permission.  We will only add you to mailing lists or other contact lists if you have checked boxes allowing PureGlass to use your information in this manner or have specifically signed up for this purpose.

With transactions through our site, we will never collect nor store your credit card information that you use on our site to purchase items from PureGlass. Your credit card and personal information is encrypted by our Secure Sockets Layer (SSL) Certificate in the online forms and sent directly to Paypal for processing.  We never have any interaction with your credit card information.  We will receive your name and address information so that we can ship products to you.  That information is all stored in a password protected area on our site.

We reserve the right to use aggregated data like total users, products sold, etc. to third parties, but, we will not provide any individualized information that would allow someone to contact you or to be specifically identified.

In general, we handle your information with industry-standard processes to protect your privacy including firewalls, Secure Sockets Layer (SSL), and PCI compliance.  While we are doing everything that we can to protect your information, we cannot ensure absolute privacy or security (no one can promise absolute security).